Patient Account Representative

Posting Number
9403
# of Openings
1
Department
Finance
Type
Full-Time
Union Status
UFCW
Shift
Days
Grade
8
Adirondack Medical Center
Saranac Lake
NY

Position Summary

Billing: The biller is responsible for the timely and accurate filing of all patient billings. All billing must be billed according to payer requirements. Will utilize the most expedient means available to deliver such billings to each payer. This position reports to the Director of Patient Financial Services. The biller also assists Management in monitoring bills that may fall below benchmarking for clean claims submission and other standards as assigned. Each biller is required to report / document all ongoing edit failures to their immediate supervisor. Responsibilities include other duties as assigned, and overtime as requested or required.

 

Collections: Responsible for maintaining follow-up on the collections of all third party accounts in an accurate and timely manner in order to keep A/R days and Bad Debt within objectives.

The PAR also assists Management in monitoring and implementing strategies that facilitate continuous operational improvement throughout the collection’s work environment.

Qualifications

  1. Required Minimum Education: High School Diploma or equivalent.
  2. Required Minimum Experience: Billing: Minimum of one-year experience as an insurance biller, in a medical facility or Minimum of one year experience with the various business office processes, such as bad debt, payer requirements, and must be able to understand and interpret payer explanation of benefits. Proficiency in operation of computer terminal and personal computer equipment.
  3. Collections: Minimum of one-year experience as a (Collector) Patient Account Representative in a medical facility. Or minimum of one year experience with the various business office processes, such as bad debt, payer requirements, and must be able to understand and interpret payer explanation of benefits.
  4. Required Skills: Strong interpersonal, analytical, problem-solving with a “take charge” attitude.  Must be comfortable interacting with various management levels.  Typing or data entry competency of at least 40 words/minute.  Demonstrated professionalism and flexibility to work schedules based on need.  Experience with MS Word, Excel preferred but not required. 10-key touch adding machine skills. This job requires very articulate, observant and stress-tolerant individuals who are capable of successfully completing multi-task assignments on an ongoing basis.  Requires moderate physical mobility, and lifting.

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